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Campaigns

Prepay meter campaign 

 

Hundreds of thousands of housing association tenants are no longer being charged higher prices for their energy because they pay for their energy upfront via prepay energy meters.

 

What's new

Prepay meter campaign victory

The Federation and its members have won the high-profile campaign for an end to prepayment meter rip-off - with the announcement today by British Gas that it will no longer charge a premium to its gas prepay meter users.
 

Publish Date: 04/02/2010 Read More...

More latest news

 

Our successes

  • All of the gas and electricity suppliers have now removed their premiums - British Gas has now removed their gas premium. 
  • This has saved prepay customers well over £100 million. 
  • The Government is changing the duty of the energy regulator Ofgem to ensure consumers are its top priority. 

 

Help and advice for prepay customers 

 

Consumer Direct: provided clear, practical, impartial advice to help you sort out problems and disagreements you may be having with your supplier. Hotline number: 08454 04 05 06

 

Consumer Direct info on prepay meters (opens new window) 

 

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