About this course

Course aim

This one day course will provide an overview of what can be charged for through service charges for secure and assured tenants, leaseholders and freeholders so that staff administering service charges can ensure that all relevant costs are collected from those who benefit from services.

What you will learn

• How to ensure all relevant costs are collected from those who benefit
• The difference between depreciation and sinking funds
• When consultation with residents is required
• The requirements for service charge financial statements for residents.

Key topics

• The legal background to service charges
• The importance of the tenancy agreement and lease
• Content and calculation of service charges for tenants
• Fixed and variable service charges for tenants
• Consultation requirements for tenants and leaseholders
• Financial matters including depreciation and sinking funds.

Who should attend?

Staff involved with the setting and collection of, and accounting for, service charges. The course is particularly appropriate for staff new to housing association or to those setting service charges for the first time.

Joining details

We will email you joining details a week before the course date.

Pre-course requirements

Please bring a calculator