Search
 
My Account
Email:
Password:
Can't access my account
Click here to visit the In Business website

Free email newsletter

Federation News: your free monthly email newsletter
Campaigns

Prepay meter campaign 

 

We ended the prepay meter rip-off
 
Hundreds of thousands of housing association tenants are no longer being charged higher prices for their energy because they pay for their energy upfront via prepay energy meters. 
 
 

Latest news


Prepay meter campaign victory
04 February 2010
The Federation and its members have won the high-profile campaign for an end to prepayment meter rip-off - with the announcement today by British Gas that it will no longer charge a premium to its gas prepay meter users.

More latest news

 

Our successes

  • All of the gas and electricity suppliers have now removed their premiums. 
  • This has saved prepay customers well over £150 million. 
  • The Government is changing the duty of the energy regulator Ofgem to ensure consumers are its top priority. 

 

Help and advice for prepay customers 

 

Consumer Direct: provided clear, practical, impartial advice to help you sort out problems and disagreements you may be having with your supplier. Hotline number: 08454 04 05 06

 

Consumer Direct info on prepay meters (opens new window) 
 
Home Heat Hepline: If you’re worried about paying your heating bills or need some easy to understand advice on how to save energy then the Home Heat Helpline is here to lend a hand. Hotline number: 0800 33 66 99.
 
Home Heat Helpine info on how to reduces your bills (opens new window) 

 

 

Share this page

 

HouseMark        Feedback