Leaseholder and Tenant Service Charges Conference 2020 (Virtual)

We can confirm that Leaseholder and Tenant Service Charges 2020 will be held as a virtual event on Thursday 17 September. If you've already booked your place your booking will be automatically updated.

Date: 17 September 2020

Time: 09:00 - 15:30

Location: Online

Book now

Before booking please read our terms and conditions

There are a number of new challenges heading the sectors way which will impact on all service charge departments, including the impact and legacy of the coronavirus pandemic, leasehold reform and updates in legal case law. This will increase the ongoing pressure to ensure charges are calculated correctly, that residents are communicated with in transparent manner and you are compliant to new regulations.

This event provides you with the chance to take a break in your service charge cycle to revisit your strategy and to hear how your peers are meeting similar challenges. Attend to ensure your policies and processes are robust enough to meet these significant changes.

New for 2020

  • Opportunities to explore and assess the impact of the coronavirus pandemic on service charge payments.
  • Have your legal questions answered by an expert at the breakfast legal surgery.
  • Lightning talks from three thought leaders giving their insights from different outlooks of service charges.
  • Fewer PowerPoint presentations and more opportunity to exchange ideas through peer to peer and panel sessions.
  • An additional half day of content covering the fundamentals of service charges to aid those either new to service charges or those wanting to brush up on the basics.

Full programme

What's included in your ticket price?

The event ticket price includes access to all live sessions, virtual networking opportunities and access to the recorded sessions for three months after the event.


To ensure that content and event attendance is as accessible as possible, we've introduced new virtual conference prices at a significantly reduced rate, starting at £245 for NHF members.

Group offer

It’s really productive to attend events with your colleagues to discuss and develop ideas that can be applied to your organisation, so when you book two places you’ll get a third free.

Want to pay by invoice and book online? No problem

You can now secure your booking and pay by invoice online. Please ensure that you have a PO number/reference ready before you start the booking process. You won’t be able to complete the order without it. If you would like to book online less than 28 days before the conference you will need to pay by card.

How else can I pay?

If you would like to pay using an alternative method or would rather secure your place via email please complete this booking form and send to the Customer Service (Events) team at or call 0207 067 1066.

No VAT payable

There are no hidden costs in our prices – you won't pay VAT on your Leaseholder and Tenant Service Charges 2020 places.


Cancellations will be charged a £100 cancellation fee. The full fee is payable for any cancellation received after 30 days before the event.

Sponsorship opportunities

Sponsorship offers a unique opportunity to align your brand with our successful conferences and provides the perfect vehicle for elevating profile, repositioning a brand, increasing competitive advantage, improving brand recall or launching a new product. To discuss sponsorship opportunities please contact Julian Hurst at Foremarke Events on or by calling 0208 877 8899.


"Very informative and plenty of useful advice. This has given me ideas to go back to my work with and share with my team. I will be a regular attendee as I think there is so much more knowledge to gain!"

- Rent and Service Charge Officer, BPHA