Resident Engagement and Social Housing Regulation Act

The Social Housing Regulation Act is one of the biggest regulatory shifts in the social housing sector, introducing reforms to ensure all residents of social housing are heard and have access to safe homes.

Over the coming months, housing associations will need to meet these more rigorous performance requirements and make sure they have effective complaint handling processes to meet the more proactive regulatory approach.

At the NHF, we are committed to supporting our members to navigate these changes through comprehensive guidance, resources and advocacy. That’s why we’ve created this section on our website, to bring together our work ensure regulations work for our members and residents of social housing.

Here, you'll find everything you need to help you enhance your engagement with residents and comply with the new regulatory framework.

Social Housing Regulation Act

The Social Housing Regulation Act has ushered in a new era for social housing providers. Here, you'll find comprehensive information on the act, including its key provisions, compliance requirements, and implications for your organisation. We offer the latest information, resources, and best practice guidelines to help our members navigate the current regulatory landscape effectively.

Latest updates - A comprehensive breakdown of the Act's key provisions, ensuring you understand its impact on resident engagement.
Resources - Access a range of resources including webinars and member briefings to help you interpret and implement the Act effectively.
FAQs - Find answers to common questions and concerns related to the Social Housing Regulation Act.

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Domestic abuse

Discover our latest updates, resources and case studies to help you create a safe and supportive environment for residents affected by domestic abuse.

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Welfare and Universal Credit

For housing associations grappling with the complexities of welfare reform, our welfare reform page will help you navigate reforms and welfare policy. Our dedicated page offers a deep dive into Universal Credit and other important reforms. Find practical guidance, policy updates, and strategies to support your residents through these transitions.

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Contact us

At the NHF, we are committed to keeping you informed and equipped with the latest tools and insights to excel in the ever-changing landscape of social housing regulation. We invite you to explore these resources, connect with fellow members, and keep up to date with best practice in the sector.

Have a specific question or need assistance? Don't hesitate to contact us. Our team is here to support you.

Who to speak to

Laura Magezi, Policy Leader

socialhousingreg@housing.org.uk

Resident engagement and Social Housing Regulation Act

Social Housing Regulation Act

Domestic abuse

Welfare and Universal Credit

Contact us

Who to speak to

Laura Magezi, Policy Leader

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