Best practice case studies

There is a lot housing associations can do to help their residents with the cost of living crisis. Here, you'll find examples of innovative projects and partnerships that have had a material impact on residents and their finances.

Karbon Homes’ partnership with Northumbrian Water helps customers reduce their water rates

The partnership has been active since 2019, and in the last year alone it has supported over 1,400 customers, with discounts totalling just over £250,000.

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