Commitment to Refer

Sign up to show your organisation’s commitment to ending homelessness through our Commitment to Refer.

What is the Commitment to Refer?

From 1 October 2018, as part of the Homelessness Reduction Act, public bodies are bound by the Duty to Refer. This is an obligation to refer anyone to a local authority if they are homeless or threatened with homelessness.  

Housing associations are not part of this, but many of our members are keen to support the act, so we worked with MHCLG to develop a housing association offer on the Duty to Refer. We have called this the Commitment to Refer.

The response so far has been overwhelmingly positive with over 200 of our members already signed up. This is clearly an issue housing associations care about.

How can I sign up?

We want every housing association to sign up to the Commitment to Refer.

We appreciate that in many cases housing associations are already referring those at risk of homelessness, so this is about making a positive, public statement that shows housing associations are serious about ending homelessness.

Sign up to the Commitment to Refer

If you’ve already signed up, make sure you take a look at the guidance on the Commitment to Refer we’ve prepared, as it details how to implement the commitment you’ve agreed to.

Who’s already signed up?

Over 200 housing associations have already signed up.

Housing associations’ commitment to preventing homelessness

by Suzannah Young, Policy Officer at the National Housing Federation

Four reasons why we've signed to the Commitment to Refer

by Ian Martin, Executive Director of Operations at Estuary Housing Association

Working in partnership with local authorities

From Homes for Cathy to Housing First, find out more about the homelessness work and groups you can work alongside and steering groups you can join

Review of Homelessness Reduction Act

See this resource about the government response to submissions to its call for evidence on the Homelessness Reduction Act 2017

Masterclass video

In 2021, we ran a masterclass with NHF members on the Commitment to Refer and homelessness prevention work in partnership with local authorities. We heard from members who have been implementing the Commitment to Refer on why it’s important and what successes they have had in preventing homelessness. They give an overview of homelessness prevention projects in cooperation with local authorities. This video is available for members to watch below.

Member only

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Who to speak to

Suzannah Young, Policy Officer