National Housing Federation response to update on Universal Credit

2 October 2017

In response to the Secretary of State for Work and Pensions's speech today at the Conservative Party Conference, Sue Ramsden, Policy Leader at the National Housing Federation, says:

“David Gauke’s speech today on Universal Credit has done very little to abate the very real concern that we have around the impact of the six week wait on families on very low incomes.

“We have received some assurances from DWP that the process to assess claims has improved and more people receive the correct money in their first payment – but this still needs to go much further.

“DWP must help people make and manage claims effectively and swiftly. The money should be made available on request rather than be dependent on claimants having to demonstrate need.”