Empowering resilient communities

06 August 2025

During this webinar, a panel of sector leaders discuss how, since the riots of August 2024, they have worked with residents and staff to build empowered communities and increase trust.

The Islamophobic and racist riots that took place in the UK throughout August 2024 had a deep and lasting impact on many housing association staff and residents. Implicitly linked to consumer regulation, this webinar facilitated the sharing of different approaches to empowering staff and residents.

Speakers

  • Bethan Buck, External Affairs Manager, National Housing Federation
  • Paul Hassan, Partnership Manager, ACH
  • Sahil Khan, Director of Community Strategy, Partnerships and Funding, Peabody 
  • Bali Nahal, Assistant Director of Customer Services, Estuary
  • Charlotte Norman, Chief Executive, MSV

Member only

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Who to speak to

Bethan Buck, External Affairs Manager