Leasehold and service charge reform: what do the new proposals mean

29 July 2025

Leasehold and service charge reform will bring significant changes to the way housing associations manage homes and recover the cost of major repairs. The Government is currently consulting on measures to strengthen protections for leaseholders and improve transparency for all residents who pay a service charge.

In this webinar members heard directly from a Ministry for Housing, Communities and Local Government official about the latest reforms and the implications for members managing leasehold properties.

Speakers

Sue Ramsden, Policy Leader, National Housing Federation (Chair).
Mark Plummer, Head of Service Charge Reform, Ministry for Housing, Communities and Local Government.
Adrian Shaw, Group Head of Homeowner and Leasehold Support Customer Service, L&Q.

Member only

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Who to speak to

Sue Ramsden, Policy Leader

020 7067 1080

sue.ramsden@housing.org.uk

Leasehold and service charge reform: what do the new proposals mean

Speakers

Member only

Who to speak to

Sue Ramsden, Policy Leader

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