My Home Contents Insurance

The National Housing Federation works with Thistle Tenant Risks, who provide My Home Contents Insurance. Their My Home scheme is designed for tenants and residents living in social and affordable housing, offering economical and flexible schemes to protect tenants against a whole range of risks with no cost to you as a member.


More about our product

Why choose My Home?

My Home Contents Insurance is designed to help protect your tenant's possessions, offering you:

Flexibility for your tenants: The policy has been designed to meet the specific needs of tenants. The pricing and payment options have been developed to provide flexibility, and with features like no excess and optional add on's for extra cover so your tenants can personalise their cover to protect what is important to them. Tenants can choose from a range of payment options including weekly, fortnightly, monthly and annual collections.

A dedicated in house team: The administration of all "arms-length" schemes is managed in-house by our expert team, so there are no third-party administration fees built into the premiums and no unnecessary costs for "desk handled" claims which are directly managed by the insurers.

Simple administration: Housing providers can administer their own Tenants Home Contents Insurance Scheme using our bespoke web-based portal, reducing the need for existing system changes to accommodate insurance. 

Your tenants will benefit by:

  • No excess (you don’t pay the first part of the claim)
  • Covers theft, water damage, fire and many more household risks
  • Covers tenant’s improvements (up to £2000 or 20% of the sum insured, whichever is the greater)
  • Covers contents in sheds, outbuildings and garages (up to £2000)
  • Covers damage to external glazing for which tenants are responsible
  • Covers replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen
  • No need to have a special door or window locks (just a lockable front door)

Contact details

For more information on the My Home scheme and how it can benefit you and your tenants visit or contact us:

Dean Seager - Development Director – 07833 508273

Will Morrison - Account Executive - 01452 229474

Matthew Whatmoor-Cooke - Account Executive - 07954 142371

Sally Alvey - Schemes Manager - 0113 398 4010