Member relations support

Meet our External Affairs Managers, providing support for you.

Contacting us

We have a dedicated member email address where you can send your questions and contact us to get connected to our work and the support you need.

Get in touch - EAM@housing.org.uk.

Jo Allen

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Head of Member Relations

Member engagement lead for consumer regulation, boards, customer experience and housing management, social housing renewal plan.

Email: jo.allen@housing.org.uk
Tel: 0117 952 9925
Mobile: 07919 111060
Twitter: @natfedjo

Kevin Garvey

Kevin Garvey (370x270)

Head of Member Relations

Member engagement lead for Knowing Our Homes, sustainability and quality, building safety, member offers.

Email: kevin.garvey@housing.org.uk
Tel: 0117 952 9919
Twitter: @garveykev

Bethan Buck

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Head of Member Relations

Member engagement lead for Better Social Housing Review, business planning, data strategy.

Email: bethan.buck@housing.org.uk
Tel: 020 7067 1186
Twitter: @NatFedBethan

Ciarán Tully

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External Affairs Manager

Regional lead for North West

Member engagement lead for communications and influencing.

Email: ciaran.tully@housing.org.uk
Tel: 0161 8175379
Mobile: 07827 355873
Twitter: @natfedCiaran

Kate Warburton

External Affairs Manager

Regional lead for East Midlands and West Midlands

Member engagement lead for devolution and levelling up, supply and regeneration.

Email: kate.warburton@housing.org.uk
Tel: 0117 952 9922
Mobile: 07919 110536
Twitter: @natfedkate

Mary Raymer 

External Affairs Manager

Regional lead for the East of England

Member engagement lead for supported housing and older persons’ housing

Email: mary.raymer@housing.org.uk
Tel: 020 4558 4810
Twitter: @NatFedMary

Ed Barber

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External Affairs Manager

Regional lead for London

Member engagement lead for smaller (and smallest) housing associations, and finance.

Email:Ed.Barber@housing.org.uk

Kim Long

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External Affairs Manager

Regional lead for Yorkshire and Humber

Member engagement lead for equality, diversity and inclusion.

Email: kim.long@housing.org.uk

Victoria Shannon

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External Affairs Manager

Regional lead for North East England

Member engagement lead for supported housing, with a focus on homelessness, domestic abuse and Gypsy, Roma, Traveller housing.

Email: victoria.shannon@housing.org.uk 

Patrick Merton-Jones

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External Affairs Manager

Regional lead for South East

Member engagement lead for rural housing, welfare reform, cost of living and business development.

Email: patrick.merton-jones@housing.org.uk

Lizzi Hearn

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External Affairs Manager

Regional lead for South West

Member engagement lead for quality and sustainability, Together with Tenants.

Email: lizzi.hearn@housing.org.uk

Who to speak to

Contact the team