Responding to coronavirus - resources for housing associations

06 March 2020

(Updated 03 November 2021)

In addition to our own briefings and updates, we’ve collated the most relevant official advice on coronavirus. Housing associations can use these resources to plan with their local partners and put appropriate measures in place.

As these resources are hosted by external sites, the NHF is not responsible for this content – we therefore recommend that you re-visit resources regularly to ensure you get the most up to date information.

Guidance for landlords

Charter for safe working practice

(Home Builders Federation)

Supported and specialist housing

PPE portal – how to order PPE


Care Quality Commission information for providers

(Care Quality Commission)

Advice for councils and care providers

(Social Care Institute for Excellence)

In addition, the NHS Futures platform for Enhanced Health in Care Homes is available to those working in care home provision, including clinicians, providers, commissioners. If you would find it useful to join this platform, for planning coordination, contact


Welfare and benefits

Information on claiming benefits

(Universal Credit website)

Business, governance and regulation

General health and government advice

Communications resources

The Public Health England Campaign Resource Centre has everything you need to deliver marketing campaigns on a local level, including:

  • Guidance on health behaviours.
  • NHS Covid-19 app.
  • Community testing marketing materials.
  • Workplace testing.
  • Vaccine information.
  • Every mind matters.