Responding to coronavirus - resources for housing associations

06 March 2020

(Updated 27 April 2021)

In addition to our own briefings and updates, we’ve collated the most relevant official advice on coronavirus. Housing associations can use these resources to plan with their local partners and put appropriate measures in place.

As these resources are hosted by external sites, the NHF is not responsible for this content – we therefore recommend that you re-visit resources regularly to ensure you get the most up to date information.

Guidance for landlords

New: Housing Ombudsman guidance for landlords

(Housing Ombudsman)

New: Charter for safe working practice

(Home Builders Federation)

New: Construction Leasership Council site operating procedures

(Contruction Leadership Council)

Supported and specialist housing

New: Guidance on visiting care homes


New: PPE portal – how to order PPE


New: Care Quality Commission information for providers

(Care Quality Commission)

Advice for councils and care providers

(Social Care Institute for Excellence)

In addition, the NHS Futures platform for Enhanced Health in Care Homes is available to those working in care home provision, including clinicians, providers, commissioners. If you would find it useful to join this platform, for planning coordination, contact


New: The government's Protect Programme


New: Resources for homelessness service providers

(Homeless Link)

Welfare and benefits

Information on claiming benefits and DWP's latest newsletter

(Universal Credit website and DWP)

Building safety

Business, governance and regulation

General health and government advice

Communications resources