Responding to coronavirus - resources for housing associations

06 March 2020

In addition to our own briefings and updates, we’ve collated the most relevant official advice on coronavirus. Housing associations can use these resources to plan with their local partners and put appropriate measures in place.

As these resources are hosted by external sites, the NHF is not responsible for this content – we therefore recommend that you re-visit resources regularly to ensure you get the most up to date information.

General health and government advice

Supported and specialist housing

Advice for councils and care providers

(Social Care Institute for Excellence)

In addition, the NHS Futures platform for Enhanced Health in Care Homes is available to those working in care home provision, including clinicians, providers, commissioners. If you would find it useful to join this platform, for planning coordination, contact

Business, governance and regulation

Advice on handling complaints

(Housing Ombudsman)

Letter to providers of social housing

(Regulator of Social Housing, 26 March 2020)


Welfare and benefits

Information on claiming benefits and DWP's latest newsletter

(Universal Credit website and DWP)

Building safety

Waking watches and COVID-19

(National Fire Chiefs Council)