Housing associations are working with the NHS and other health organisations on the frontline of the country's response to the coronavirus crisis.

NHS Volunteer Responder Scheme  

NHS England and NHS Improvement have set up a volunteer responder scheme in partnership with the Royal Voluntary Service.

Health and social care professionals can refer any vulnerable people who are self-isolating for help with tasks such as collecting shopping and prescribed medicines, transport to medical appointments or transporting supplies between sites such as personal protective equipment.

The scheme has 600,000 volunteers on board who are providing help to thousands of vulnerable people every day. You can make referrals by completing an online form or by calling 0808 196 3382.

Social distancing food delivery

The scheme is also open for self-referrals for people who have been advised to shield and those most at risk who are isolating at home from coronavirus. These people can ask volunteers for short-term help by calling 0808 196 3646.

Find out more about the programme


#CommunitiesTogether celebrates housing associations’ work with residents, partners and communities in the fight against coronavirus.

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Who to speak to

Rick Lloyd, Communications Officer