Our four-point plan – to create a new relationship between tenants, residents and housing associations – is currently open to consultation and we want to hear from tenants and residents across the country.
If you are a housing association tenant or resident, there four ways you can share your feedback:
- respond to our online questionnaire, guided by a set of specific questions
- attend our tenant consultation event in Manchester on 9 April
- participate in our webinar on 8 April
- email us to share your thoughts and questions
- join the new independent Tenant Advisory Panel – applications are open to all housing association tenants and residents and the deadline is 4 April.
The table below also provides an overview of what our four-point plan means for tenants and residents. You can download the full plan from our website.
|Action||What it means|
|1. A new requirement in the National Housing Federation Code of Governance for boards to be accountable to their tenants and residents||Your landlord’s board would agree to be as accountable as possible to all residents and tenants|
|2. A new Together with Tenants Charter||Your landlord would set out, in a clear and publicly available document, what you can expect from them|
|3. Tenant and resident oversight and scrutiny of the Charter||Tenants and residents can publicly report on how your landlord is doing|
|4. A closer link with regulation||Tenants and residents oversight of the charter can provide useful evidence to the regulator about whether your landlord is compliant with the consumer standards|