Chirpy Heat

Chirpy Heat is the UK’s leading supplier of independent heat network support and guidance to housing providers. Their aim is to provide simply better heat networks for housing providers, their customers and our net zero future.

Chirpy Heat was established by its co-founders because of their direct experience of working for housing providers managing heat networks. It has quickly grown with a nationwide team that works with 65 housing and heat networks operators. They manage over 25% of the UK’s communal and district heating.

By having this clear focus on creating simply better heat networks, Chirpy Heat reduces management and customers costs, reliability issues and complaints whilst improving services and ensuring you are compliant with current and future regulation.

The team provides advice and support for all aspects of heat networks, ‘from the plantroom to boardroom’ including customer service, tariffs, technical support, operation and maintenance, compliance and governance and the design and development of new schemes.


  • Regulation compliance and reporting.
  • Effective financial management and tariff setting.
  • High quality heat network management and strategy development.
  • Specialist technical support and techno-economic analysis.
  • Service performance and procurement including metering and billing, repairs and maintenance and third-party management.
  • Training on all aspect of networks.
  • Long term management support and heat network services for clients through Heat Manager© which uses existing data to create cost effective and compliant heat networks.

Rachael Mills OBE, co-founder of NHF partner Chirpy Heat, was recognised in the 2024 King’s New Years Honours list for services to energy efficiency and diversity and inclusion.

Discount to NHF members

Chirpy Heat offers a discount to NHF members for its specialist Heat Network training, which is DESNZ grant funded.

The training will cost £50 per person for National Housing Federation members (normally £100 per person).

Read full details on the following courses available from the supplier:

Please note a minimum number of attendees is required.


"Chirpy Heat have a great team, and their knowledge of heat networks and social housing is unparalleled. I have no hesitation in recommending the Chirpy team"

Anchor Housing 

“Their expertise and professionalism go beyond measures and it has certainly been an invaluable experience working with them”

Riverside/One Housing

Contact details

Josh Davies


Tel: 0203 8272 064 

Mobile: 07536 975 006